HRD Software LLC – No Refunds. No Exchanges. All Sales Are Final Policy

Revision Date: January 1, 2024

Thank you for choosing HRD Software LLC for your software needs. This "All Sales Are Final" policy outlines the terms and conditions governing the sale of our software products and services. By making a purchase from us, you agree to abide by the terms and conditions outlined in this policy.

1. All Sales Are Final:

• All sales of software products and services offered by HRD Software, LLC are considered final. Once a purchase is made, no refunds or exchanges will be provided unless explicitly stated otherwise in a separate agreement or applicable law.

2. Product Description:

• We make every effort to provide accurate and detailed product descriptions on our website and in marketing materials. Before making a purchase, we encourage you to review the product descriptions, features, and system requirements to ensure compatibility and suitability for your needs.

3. Free Trial Version:

• We offer a free 30-day trial version of Ham Radio Deluxe. We strongly recommend using these resources to evaluate the software's functionality and compatibility with your system before making a purchase decision.

4. Technical Support:

• If you encounter any technical issues or require assistance with our software, our customer support team is here to help. Please reach out to our support team through our support site for assistance.
• When there are technical issues that are the basis of an exception to this policy, it is required that a technical support resource from HRD Software LLC be given an opportunity to diagnose and resolve the issue. However, technical support is not a guarantee of refunds or exchanges.

5. Unauthorized Use:

• Unauthorized use, distribution, or sharing of our software products is strictly prohibited. Violation of these terms may result in the termination of software licenses and legal action.

6. Exceptional Circumstances:

• In rare cases, HRD Software LLC may consider exceptions to this "All Sales Are Final" policy, such as in the event of a customer purchasing a renewal without having a prior purchase of software. Any such exceptions will be evaluated on a case-by-case basis.

7. Governing Law:

• This policy is governed by the laws of the State of Texas. Any disputes or legal actions arising from the interpretation or enforcement of this policy shall be subject to the exclusive jurisdiction of the courts in the State of Texas.

8. Changes to the Policy:

• HRD Software LLC reserves the right to update or modify this "All Sales Are Final" policy at any time. Any changes will be effective upon posting on our website, and it is your responsibility to review this policy periodically.

By making a purchase from HRD Software LLC, you acknowledge that you have read, understood, and agreed to this "All Sales Are Final" policy. If you do not agree with these terms, please refrain from making a purchase.

If you have any questions or concerns regarding this policy or our products, please contact us via our support site.

Thank you for choosing HRD Software LLC. We appreciate your business and trust in our software products and services.